For Admins

Admin Guide 🚩

Updated

As an admin, you set up your community, schedule events and manage members. You open the settings in the web app with the gear ⚙️ next to your community's name. Set everything up first, then invite your members.

How to get started as an admin

  1. Create a community: Click ➕ (1) at the bottom left of the sidebar. Enter a name (2) and a category (3), then click Create (4). You need a free trial or a subscription for this. If you don't have one yet, you start the free trial first.
  2. Set it up: Add your homepage, event types, response options, tasks and notifications. It takes about 10 minutes.
  3. Plan events: Create your groups and your first event series, e.g. the weekly team meeting or training.
  4. Invite members: Share the community link or add people by their email address.
Create a new community: 1 plus button at the bottom left of the sidebar, 2 Community name, 3 Category, 4 Create

New admin in an existing community?

If the community is already set up, first look at the Scheduler, the groups and, under the gear ⚙️, the event types and notifications. These settings apply to everyone. Agree on changes with the owner and the other admins. You can plan events, invite members and send push messages right away.

Why set up first?

Members who join an empty community see no events on their first login and don't know what to do. When event types, groups and the first events are already there, they can respond right away. You can schedule events without members and add participants later.

One community or several?

A company with several departments, an organization with project teams or a club with several teams: if everyone follows the same processes, one community with groups is enough. If each lead wants their own settings, use several communities.

  • One community with groups: one shared scheduler, one member list, and the same event types and notifications for everyone.
  • Several communities: each one has its own event types, homepage, chat and notifications. Each team's leaders set up their own community.

Your members see events and chats from all communities in one place. With the Member Matrix 👤🔀, you assign people to several communities with one click. What fits your setup and plan: Groups & Communities 👥

How do I create groups and events?

In the Scheduler, with ➕ (1). Then choose Create Event (2) or Create Group (3). The Create tile in the Scheduler takes you straight to a new event. Each group gets its own group planner, and only its members see its events. You create single events and series in the same window. More: Scheduling 🗓️

"Create Event or Group" window: 1 plus button next to Scheduler, 2 Create Event, 3 Create Group

Who can do what?

Each community has exactly one owner 👑. The owner manages the subscription and is the only one who can delete the community. Admins edit all settings, see all groups and can respond for other members. Group leaders schedule events for their own group. Members respond to events. More: Roles & Permissions 🛂

How do I reach my members?

  • Push message: a short update straight to their phones, for individuals, groups or everyone. Push Messages 📢
  • Email: longer updates with attachments, also for the people invited to a specific event. Email Feature 📧
  • Chat: one-on-one messages and chat rooms with selected members.

You send push messages and emails from the web app.

Which reports are there?

In the Scheduler, the Export & Statistics tab has two exports. The calendar report has one row per event, with responses, tasks and comments. The attendance control report has one row per person and event, and it also works for J+S in Switzerland. More: Statistics & Exports 📊

Who pays for Gumb?

Only the owner, in the web app under Profile > Subscription. Admins and members use Gumb for free. More: Subscription & Billing: Overview 💶

To change the owner: Transfer Ownership 🤝🏻

What should I send new members?

These guides help with the first login: Create your account 💁🏻, How Gumb Works 🚀 and, for families, For Parents: Kids' Accounts 👨‍👩‍👧‍👦.

All admin guides

Didn't find what you're looking for?

The Gumb team is happy to help personally, via contact form, email or a 30-minute demo.