For Subscribers
Change Your Plan (Upgrade/Downgrade) 🔄
You can change your plan anytime in the web app under Profile > Subscription with Change plan. Pick a bigger or smaller tier, switch to Pro or ask about Enterprise. Your data stays as it is.
How to change your plan
- Open Profile > Subscription and click Change plan.
- Your current usage (1) shows whether your members, communities, group schedulers and storage fit a tier.
- For Premium, move the slider (2) up or down to the number of communities you need.
- To go bigger, click Upgrade to this Premium tier (3). If you only need one community, click Downgrade to Pro (4).
What does an upgrade cost?
You only pay the difference for the rest of your billing period, prorated. The bigger tier applies right away.
What happens when I downgrade?
A smaller tier or Pro starts at the end of your current billing period. Until then nothing changes, and your data is kept. Check Current Usage first to make sure you fit the smaller plan.
Can I switch between monthly and yearly?
Yes, switch between Monthly and Annually at the top of the "Change plan" page. The change applies from your next renewal. Yearly gets you 2 months free.
How do I change my card, address or payment method?
You don't need to change your plan for that. Everything is in the Payment section under Profile > Subscription:
- Manage billing opens a secure page from our payment provider, Stripe. There you can add a new card, remove old ones and update your name, email and billing address.
- Switch to card payments moves you from invoice to card. It applies from your next billing cycle.
Need more than 30 communities?
Enterprise is the right fit. On the "Change plan" page, click Talk to us under Enterprise to book a free intro call. More: Which Plan Fits? 💼
Good to know
- Only the owner can change the plan, and only in the web app.
- Want to end your subscription instead? Canceling Your Subscription 💔