Hi, how can we help?

Want to hand over responsibility for your Gumb community to someone else? No problem, we can help! 😊

Here's how the ownership transfer works:

1. New Subscription for the New Owner: The person who will take over the community needs to purchase their own Gumb subscription. It's best to do this a few days before your current subscription automatically renews. Your successor can subscribe directly in their Gumb profile (see instructions below).
2. Confirmation of Transfer: Once we see that the new subscription is active, we'll transfer ownership from your account to the new account. Don't worry, all your data will be preserved. 👍🏼
3. Cancel Your Subscription: To prevent your subscription from automatically renewing, please click "Cancel Membership" in your profile. Don't worry, no data will be lost.

Important: The new owner should have the same subscription plan as you to ensure a smooth transition.

Instructions for the New Owner:

1. Open Gumb Web App: https://web.gumb.app/
2. Log in: Use the email address associated with your Gumb account.
3. Purchase Subscription: In your profile, under "Subscription," click "Change Subscription" and choose the desired plan.

We're Here for You!

Transferring ownership isn't an everyday occurrence, but we're happy to support you with any questions. Just reach out to our support team through the contact form. 🤝🏻