Payment form not appearing❓
Can’t see the form when you click “Pay”? Or you’ve paid but Gumb is still locked? Here’s how to fix it fast:
1. Unblock the payment form (ad blocker)
- Click your browser’s Adblock icon (top-right).
- Disable it or Allow on gumb.app.
- Reload the page (F5).
- Try the payment again.
Tip: Search “disable adblocker” for instructions on Chrome, Firefox or Safari.
2. Subscription not active despite payment
- Are you the community owner?
Only the owner account activates and manages the subscription.
→ Under My Communities, check who the owner is. (See more) - Need to transfer ownership or get a refund?
Contact us via our support form or at support@gumb.app.
3. Handy links
- About Your Gumb Subscription 💶
- Transfer Ownership 🤝🏻
- Upgrade Your Gumb Plan ⬆️
- Accepted payment methods
Still need help? Reach out via our contact form.